AI's impact on human potential

Where the real promise of AI lies

ARTIFICIAL INTELLIGENCEHUMAN INGENUITYINNOVATION

Jed Cahill & Deb Mrazek

8/8/20252 min read

AI is everywhere, so of course we should share our perspective on what it means for business, humans, and our work with clients!

AI can personalize products, draft emails and LinkedIn posts, write code, respond to customer inquiries, automate routine tasks, and even generate art. But amid all the hype and anxiety, it’s easy to lose sight of AI’s real promise: enhancing human capability and making life easier.

In other words, AI can help us do what we do best, even better.

As Satya Nadella, CEO of Microsoft, put it: AI is about amplifying human potential, not replacing it.”

That distinction matters.

AI x human ingenuity

The most valuable applications of AI today aren’t about automating people out of work. They’re about freeing up capacity so humans can focus on what only humans do best: make sense of ambiguity, lead through complexity, and imagine new possibilities.

Whether it's using generative AI to rapidly explore strategy or design alternatives, or employing AI tools to synthesize customer feedback, the advantage is clear: AI accelerates the path to insight and action, but it still relies on human judgment to steer the course.

A 2023 study by MIT Sloan Management Review found that teams combining human creativity with AI-driven tools generated solutions that were both more novel and more useful than those produced by humans or machines alone.

How we use AI at AdvantEdge

At AdvantEdge, we harness AI tools selectively to do things like:

  • Accelerate background research and trend scanning

  • Summarize and cluster customer and stakeholder input

  • Rapidly explore ideas and scenarios in innovation workshops

  • Streamline repetitive work so we focus on higher-value thinking

But our work with clients will always be deeply human. The core of every engagement is built on empathy, creativity, judgment, leadership, and collaboration. These are the strengths that drive real progress, and no AI can replace them.

The AI-powered future

AI is a tool that helps leaders and teams work smarter, explore faster, and deliver more impact. The future of business doesn’t belong to AI. It belongs to humans who know how to use AI wisely.

“AI won’t replace humans, but humans who use AI will replace those who don’t.”

— Andrew Ng, co-founder of Google Brain